About Our Privacy Policy
Handelsonderneming Huijpen highly values your privacy. We only process data that is necessary for (the improvement of) our services and handle the information collected about you and your use of our services with care. We never provide your data to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services accessed through the website of Handelsonderneming Huijpen. The effective date for the validity of these conditions is 02/07/2023. When a new version is published, the validity of all previous versions expires. This privacy policy describes what data we collect about you, what we use this data for, and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data from misuse, and what rights you have concerning the personal data you provide us.
If you have any questions about our privacy policy, you can contact our privacy officer. You can find the contact details at the end of our privacy policy.
Privacy Policy: Data Processing
Below, you can read how we process your data, where we (have) store it, what security techniques we use, and who has access to the data.
Webshop Software
Surecart
Our webshop is developed using Surecart software. The personal data you provide us for our services is shared with this party. Surecart has access to your data to provide (technical) support but will never use your data for any other purpose. Surecart is obligated by the agreement we have with them to take appropriate security measures. These measures include applying SSL encryption and a strong password policy. Surecart uses cookies to collect technical information regarding your use of the software; no personal data is collected and/or stored. Surecart reserves the right to share collected data within its own group of companies to further improve services.
Surecart Hosting
Our webshop is developed using Surecart software, and we have chosen Anders vimexx.nl for our web hosting. The personal data you provide us for our services is shared with this party. Anders vimexx.nl has access to your data to provide (technical) support but will never use your data for any other purpose. Andersvimexx.nl is obligated by the agreement we have with them to take appropriate security measures. These measures include SSL encryption and a strong password policy. Regular backups are made to prevent data loss.
Web Hosting
Vimexx.nl
We use web hosting and email services from Vimexx.nl. Vimexx.nl processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the usage of the services. This data does not include personal information. Vimexx.nl has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Vimexx.nl is contractually obligated to confidentiality.
Email and Mailing Lists
Gmail
We use Gmail services for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Gmail does not have access to our inbox, and we treat all our email communication as confidential.
Payment Processors
Mollie
For handling (a portion of) the payments in our webshop, we use the Mollie platform. Mollie processes your name, address, and residence information, as well as your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in this context, share (anonymized) data with third parties. All the guarantees mentioned above concerning the protection of your personal data also apply to parts of Mollie’s services for which they engage third parties. Mollie does not retain your data longer than legally permitted.
Shipping and Logistics
DPD / DHL / POSTNL
When you place an order with us, it is our responsibility to deliver your package to you. We use the services of DPD, DHL, or POSTNL to handle the deliveries. It is therefore necessary that we share your name, address, and residence details with DPD, DHL, or POSTNL. These companies only use this data to perform the delivery agreement. In the event that DPD, DHL, or POSTNL subcontractors are used, your data will also be shared with these parties.
Billing and Accounting
External Sales Channels
Purpose of Data Processing
General Purpose of the Processing
We only use your data to provide our services. This means that the purpose of the processing is always directly related to the task you provide. We do not use your data for targeted marketing. If you share data with us, and we use this data to contact you later—other than at your request—we will explicitly ask for your consent. Your data is not shared with third parties, except to comply with accounting or other administrative obligations. These third parties are all bound by confidentiality due to the agreement between them and us or a legal obligation.
Automatically Collected Data
Data automatically collected by our website is processed for the purpose of improving our services. This data (e.g., your IP address, web browser, and operating system) does not include personal information.
Cooperation in Fiscal and Criminal Investigations
In some cases, Handelsonderneming Huijpen may be required by law to share your data in connection with governmental fiscal or criminal investigations. In such cases, we are compelled to share your data, but we will resist within the limits allowed by the law.
Retention Periods
We retain your data as long as you are a client of ours. This means we keep your customer profile until you indicate that you no longer wish to use our services. If you notify us, we will treat this as a request to forget your data. This also means we do not store your data longer than two years from the last contact or transaction unless a legal basis justifies it. Due to applicable administrative obligations, we are required to retain invoices with your (personal) data for as long as the relevant legal term applies. However, employees no longer have access to your client profile and documents we created in response to your order.
Your Rights
Under applicable Dutch and European legislation, you have certain rights regarding the personal data processed by or on behalf of us. We explain below what rights these are and how you can exercise them. In principle, to prevent misuse, we only send copies and transcripts of your data to your already known email address. In the event that you wish to receive the data at another email address or, for example, by post, we will ask you to verify your identity. We keep records of processed requests, and in the case of a forget request, we administer anonymized data. All copies and transcripts of data are provided in a machine-readable format that we use within our systems. You always have the right to file a complaint with the Data Protection Authority if you suspect that we are misusing your personal data.
Right of Access
You always have the right to access the data we (have) processed that relates to your person or can be traced to you. You can submit a request to this effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the data to your known email address, along with a list of processors who have access to this data, specifying the category under which we have stored this data.
Right to Rectification
You always have the right to have the data we (have) processed that relates to your person or can be traced to you, corrected. You can submit a request to this effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been corrected to your known email address.
Right to Restriction of Processing
You always have the right to restrict the data we (have) processed that relates to your person or can be traced to you. You can submit a request to this effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to your known email address that the data will no longer be processed until you lift the restriction.
Right to Data Portability
You always have the right to have the data we (have) processed that relates to your person or can be traced to you, transferred to another party. You can submit a request to this effect to our privacy officer. You will receive a response to your request within 30 days. If your request is granted, we will send you copies of all data we have processed about you or that has been processed on our behalf by other processors or third parties. In such a case, we may no longer be able to continue providing our services because the safe linking of data files can no longer be guaranteed.
Right to Object and Other Rights
In certain cases, you have the right to object to the processing of your personal data by or on behalf of Handelsonderneming Huijpen. If you object, we will immediately cease processing the data pending the resolution of your objection. If your objection is justified, we will provide you with copies and/or transcripts of the data we (have) processed, after which we will permanently cease processing the data. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in a way that this right applies. If you believe this is the case, please contact our privacy officer.
Cookies
Google Analytics
Our website uses cookies from the American company Google as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website.
This processor may be required by applicable laws and regulations to provide access to this data. We have not permitted Google to use the obtained analytics information for other Google services.
Third-Party Cookies
If third-party software solutions use cookies, this will be stated in this privacy statement.
Changes to the Privacy Policy
We reserve the right to modify our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects how we process already collected data about you, we will notify you by email.
Contact Details
Peptide Test Service
Pasteurstraat 16-G18
7316 GV Apeldoorn
Netherlands
(Contact via the contact page)
Privacy Officer (contact details on the contact page)